At dd44, your privacy is not an afterthought — it is built into how the platform works. This policy explains exactly what data dd44 collects, why we collect it, how it is stored and what rights you have over your own information as a player in Bangladesh.
Before you read the full policy, here is a plain-language summary of the most important privacy commitments dd44 makes to every player.
All personal data stored by dd44 is protected using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. Whether you are depositing via bKash or updating your profile, your data travels and rests securely at every step.
dd44 does not sell, rent or trade your personal information to third-party marketers under any circumstances. The data you share with dd44 is used only to operate your account, process payments and improve your experience on the platform.
dd44 gives you the right to access, correct and delete the personal data we hold about you. You can submit a data request at any time by contacting dd44 support and we will respond within 30 days — usually much faster.
dd44 retains your personal data only for as long as is necessary to operate your account and comply with legal obligations. When data is no longer needed, it is securely deleted. Retention periods for each data category are explained in this policy.
dd44 collects only the data that is genuinely necessary to provide the service. We do not collect data speculatively or build profiles beyond what is needed for account operation, payment processing and responsible gaming compliance.
In the unlikely event of a data breach that affects your personal information, dd44 will notify affected players promptly and take immediate steps to contain the breach. Transparency in security incidents is part of how dd44 maintains player trust.
Your Privacy Matters: This Privacy Policy explains how dd44 collects, uses, stores and protects your personal data. By registering an account or using the dd44 platform, you confirm that you have read and understood this policy. If you have questions, contact dd44 support at [email protected] before registering.
dd44 is an online casino and sports betting platform operated at dd44.one, serving players primarily in Bangladesh. When this policy refers to "dd44", "we", "us" or "our", it means the operator of the dd44 platform. When it refers to "you" or "your", it means any person who registers for or uses the dd44 platform.
dd44 is the data controller for the personal information collected through the platform. This means dd44 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.
If you have any questions about how dd44 handles your personal data, you can contact the dd44 privacy team at any time via [email protected]. We aim to respond to all privacy-related queries within 48 hours.
dd44 collects personal data in three main ways: information you provide directly, information generated by your use of the platform and information received from third-party service providers such as payment processors.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or verification |
| Contact Data | Email address, phone number | Provided by you at registration |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Payment processor and your transactions |
| Technical Data | IP address, device type, browser, operating system | Automatically collected during platform use |
| Usage Data | Games played, bets placed, session duration, login times | Automatically collected during platform use |
| Verification Data | ID document images, selfie photos for KYC | Provided by you when requested |
| Communications Data | Support chat logs, email correspondence | Generated when you contact dd44 support |
What dd44 Does Not Collect: dd44 does not collect your full payment card numbers, bank account credentials or bKash/Nagad PIN codes. Payment transactions are handled by certified payment processors and dd44 only receives a transaction reference and status confirmation.
dd44 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. The specific purposes for which dd44 processes your data are:
dd44 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review, a member of the dd44 team will assess the situation before any action is taken.
dd44 processes your personal data on one or more of the following legal bases depending on the specific processing activity:
dd44 does not sell your personal data. We share your data only with trusted third parties where it is necessary to operate the platform, and only to the extent required for the specific purpose. The categories of third parties with whom dd44 may share your data are:
No Cross-Border Transfers Without Safeguards: Where dd44 transfers your personal data outside Bangladesh, we ensure that appropriate safeguards are in place — including contractual protections — to maintain the same level of data protection that applies within Bangladesh.
dd44 uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how the platform is used. Cookies are small text files stored on your device when you visit dd44.one.
The types of cookies dd44 uses are:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the dd44 platform. dd44 does not use third-party advertising cookies or tracking pixels for external ad targeting.
dd44 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements. The general retention periods dd44 applies are:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal and AML compliance |
| Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Verification Documents | 5 years after account closure | Regulatory compliance |
| Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and Usage Data | 13 months on a rolling basis | Platform analytics and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent |
When data reaches the end of its retention period, dd44 securely deletes or anonymises it so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
As a dd44 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact dd44 support at [email protected] with the subject line "Data Rights Request". dd44 will respond within 30 days.
Request a copy of all personal data dd44 holds about you, including how it is used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data dd44 holds about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that dd44 restricts processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to processing of your data based on legitimate interests, including profiling for responsible gaming monitoring purposes.
dd44 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:
While dd44 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your dd44 account and never share your login credentials with anyone.
Security Incident Response: dd44 has a documented incident response plan. In the event of a data breach, dd44 will assess the impact, contain the breach, notify affected players and take corrective action — all within the shortest possible timeframe.
dd44 is strictly an adult platform. The service is not directed at, and dd44 does not knowingly collect personal data from, anyone under the age of 18. Age verification is a mandatory part of the dd44 registration and withdrawal process.
If dd44 becomes aware that personal data has been collected from a person under 18, that account will be suspended immediately, all associated data will be deleted and any deposits will be returned to the payment source. If you believe a minor has registered on dd44, please contact [email protected] immediately.
dd44 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law or improvements to our data protection practices. When material changes are made, dd44 will notify registered players via email or an in-platform notification.
The updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically. Continued use of dd44 after the effective date of any update constitutes your acknowledgement of the revised policy.
If you disagree with any changes to this Privacy Policy, you should stop using dd44 and contact support to arrange account closure. Any genuine balance remaining at the time of closure will be returned to your registered payment method after standard verification.
If you have any questions, concerns or requests relating to this Privacy Policy or the way dd44 handles your personal data, please get in touch with the dd44 privacy team:
For information about the rules governing your use of dd44, please read the Terms and Conditions. For responsible gaming support and self-exclusion tools, visit the Responsible Gaming page.